At 92apk, the privacy and security of your personal information is a responsibility we take with the utmost seriousness. This Privacy Policy explains precisely what data we collect from Pakistani players and users across Pakistan — from Karachi to Lahore to Islamabad — how that data is processed, stored, shared, and protected, and what rights you hold over your information at all times.
92apk is Pakistan's premier online casino and sports betting platform, serving players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and beyond. As a platform handling real-money transactions in PKR and sensitive personal information, we recognise that privacy is not simply a compliance matter — it is a fundamental commitment we owe to every player who places their trust in us.
This Privacy Policy describes how 92apk ("we", "us", "our", or "the Platform") collects, processes, stores, shares, and protects personal data relating to users ("you", "your", or "the Player") of the 92apk website and associated services. It also outlines the rights you hold over your personal data and how you may exercise those rights at any time.
This Policy should be read alongside the 92apk Terms & Conditions and Responsible Gaming Policy, which together form the complete legal framework governing your use of the 92apk platform.
92apk collects personal data through several channels and for different purposes. The categories of personal data we collect include the following:
2.1 Registration & Account Data
2.2 Identity Verification (KYC) Data
2.3 Financial Transaction Data
2.4 Gaming & Betting Activity Data
2.5 Technical & Device Data
2.6 Communications Data
92apk processes personal data for clearly defined and legitimate purposes only. We do not use your data for purposes beyond those described below without first obtaining your explicit consent or as otherwise required by applicable law:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity data |
| Age verification and KYC compliance | Date of birth, CNIC/passport, proof of address |
| Processing deposits and withdrawals in PKR | Financial transaction data, payment method data |
| Providing gaming and sports betting services | Gaming activity data, account balance data |
| Anti-money laundering (AML) monitoring | Financial data, transaction history, device data |
| Fraud detection and security monitoring | Device data, IP address, login history, transaction data |
| Responsible gaming monitoring and enforcement | Gaming activity data, responsible gaming settings |
| Customer support and dispute resolution | Communications data, account data, transaction data |
| Sending account notifications and service updates | Email address, phone number |
| Sending marketing communications (with consent only) | Email address, phone number, marketing preferences |
| Platform analytics and service improvement | Technical data, aggregated gaming data (anonymised) |
| Legal and regulatory compliance | All relevant categories as required by applicable law |
92apk will never sell your personal data to third parties for their own marketing or commercial purposes. This is an absolute commitment, not a qualified one.
92apk processes your personal data on the following legal bases, depending on the nature and purpose of the processing activity:
92apk does not sell, rent, or trade your personal data. We share personal data only in the following limited and controlled circumstances:
92apk uses cookies and similar tracking technologies on the platform to ensure proper functionality, enhance security, and provide a seamless user experience. The categories of cookies used are as follows:
You may configure your browser to block or delete cookies, but please be aware that disabling cookies — particularly strictly necessary ones — will impair your ability to use the 92apk platform and may prevent login. 92apk does not use third-party advertising cookies or cross-site tracking technologies that would profile your behaviour across unrelated websites.
92apk retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| KYC documents (CNIC, passport, proof of address) | Duration of account plus 5 years after closure |
| Financial transaction records (PKR deposits/withdrawals) | 7 years from date of transaction (AML requirement) |
| Gaming and betting activity logs | Duration of account plus 3 years after closure |
| Customer support correspondence | 3 years from date of interaction |
| Marketing preference records | Until consent is withdrawn, plus 1 year |
| Technical and device logs (security) | 12 months on a rolling basis |
| Self-exclusion records | Minimum 6 years from date of self-exclusion |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised, aggregated data may be retained indefinitely for analytical purposes as it can no longer be used to identify any individual.
92apk implements a comprehensive, multi-layered information security programme to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include, but are not limited to:
92apk respects your rights as a data subject. Regardless of your location within Pakistan, you hold the following rights in relation to your personal data held by 92apk:
To exercise any of the above rights, please contact the 92apk data privacy team by sending an email to [email protected] with the subject line "Data Rights Request — [Your Account ID]". We will verify your identity before processing any data rights request and will respond within 30 days. In complex cases, this period may be extended by a further 60 days, with prior notification provided to you.
92apk implements age verification as a mandatory step in the account registration and KYC process. We require documentary proof of age (CNIC, passport, or equivalent government-issued identity document) before any withdrawal is processed, and we reserve the right to request age verification at any stage of the account lifecycle.
If you are a parent or guardian in Pakistan and believe your child under 21 has accessed or registered on the 92apk platform, please contact us immediately at [email protected]. We will investigate without delay, close the account, and delete all associated personal data upon verification of the minor's age. We recommend that parents and guardians use reputable parental control software to restrict access to online gambling websites on shared or family devices.
92apk will never knowingly use the personal data of a minor for any purpose whatsoever, including marketing, analytics, or service improvement.
As an internationally operating gaming platform serving Pakistani players, 92apk may transfer your personal data to servers and service providers located outside of Pakistan. Where such transfers occur, 92apk ensures that appropriate safeguards are in place to protect your data, including:
By using the 92apk platform and accepting this Privacy Policy, you acknowledge and consent to the international transfer of your personal data under the safeguards described above. 92apk does not transfer personal data to any jurisdiction for the sole purpose of circumventing applicable data protection requirements.
92apk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify you through one or more of the following means:
Your continued use of the 92apk platform following notification of material changes to this Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with any changes, you must discontinue use of the platform and may request account closure in accordance with the Terms & Conditions.
Non-material changes — such as typographical corrections or minor clarifications that do not affect the substance of how your data is processed — may be made without specific notification, though the "Last Reviewed" date will always be updated to reflect any revision.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 92apk, please do not hesitate to get in touch with our privacy and support team using the contact details below:
Privacy Enquiries: [email protected]
Response Time: Within 2 business days for general queries; within 30 days for formal data rights requests
Live Support: Available 24/7 directly inside your 92apk account dashboard — Pakistan Standard Time (PST, UTC+5)
Every Pakistani player on the 92apk platform deserves to know exactly how their data is handled. Here are the six core commitments that underpin our entire approach to privacy.
Every byte of data transmitted between your device and 92apk is protected by TLS encryption. Your login credentials, PKR transaction details, and personal information are never exposed in plain text — not in transit, not at rest.
92apk does not sell, rent, or trade your personal information to any third party for commercial gain — full stop. Your data exists within 92apk to serve you, not to be monetised by advertisers, data brokers, or analytics companies.
You own your data. Pakistani players on 92apk hold full rights to access, correct, delete, or export their personal information at any time. Submit a data rights request via email and we will respond within 30 days — guaranteed.
92apk collects only the personal data that is genuinely necessary for account operation, regulatory compliance, and payment processing in PKR. We do not collect data speculatively or beyond what each specific purpose requires.
Your data is not kept indefinitely. 92apk maintains documented retention schedules — once the legally required period expires, your data is securely and irreversibly deleted. No grey areas, no indefinite storage "just in case".
Have a privacy concern at 2am PST? Our support team is available around the clock. Whether you are in Karachi, Lahore, Faisalabad, or Rawalpindi, you can raise a data concern any hour and receive a real response — not an automated holding reply.
Now that you have read 92apk's full Privacy Policy, you know exactly how your personal data and PKR transactions are protected. Join thousands of Pakistani players across Karachi, Lahore, and Islamabad who trust 92apk for a secure, transparent gaming experience.